Hospital Registration Receptionist
Aultman Health Foundation
To obtain all necessary information from both inpatients and outpatients to initiate treatment and billing by completing data entry and clinical information into the registration system.
The registration department is the front door to this hospital and the patient registrar must provide professional, efficient, quality customer service.
Purpose Of Position To obtain all necessary information from both inpatients and outpatients to initiate treatment and billing by completing data entry and clinical information into the registration system.
The registration department is the front door to this hospital and the patient registrar must provide professional, efficient, quality customer service.
Job Description Enter and/or verify all information into Medipac registration system
Verify eligibility for all insurances utilizing electronic verification systems
Complete Medicare Secondary Payer Questionnaire for every Medicare patient
Screen all Medicare outpatient lab patients for medical necessity
Offer financial assistance and do quick financial screening application for all uninsured patients
Enter admissions for any ED admission
Update departed emergency patients
Tear down and assemble ED record
Contact AultWorks for any workman's compensation patient
Memo all pertinent information regarding billing and insurance into Mpac system
Assure that Medipac System and Cerner system are in sync at all times
Comprehensive knowledge of the following systems: MPAC, Cerner (FirstNet and SugiNet), AultWorks, RevRunner, RQI, Bed Tracking, HealthWorks Compliance Checker
Follow all hospital and department policies
Qualifications High school diploma, minimum
Ability to type at least 35 wpm
Familiarity with medical terminology, useful
Ability to work calmly and accurately in stressful situations
Excellent customer service skills
Professional manner and appearance
Working Conditions 24/7 coverage
Every other weekend and every other holiday
Co-coordinated lunch and break periods
Close working relations with clinical staff
Constant walking utilizing Wireless on Wheels computer
Continual involvement with patients and their families
Ability to assist patients in wheelchairs and transport if necessary
Assigned uniforms to be worn at all times
Blood and body fluid exposure: 3
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