Head of Product Design - Remote (m/w/d)

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward.

You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract.

You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people.

Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics

Work closely with cross-functional teams to develop and ship projects

Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors

Collaborate with the project management team to prioritize roadmaps and inbound units of work

Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors

Measure product progress toward business goals or user needs and translate data insights into action

At least three (3) years of experience as a Product Manager of a cross-functional team

Bachelor's degree or equivalent experience

Experience running and/or shipping consumer web applications

Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors

Excellent written and verbal communication skills for technical, user experience, and project management trade-offs;ability to step up into team gaps and ambiguous situations to structure the team’s action plan

Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations

May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.

●Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave.

●Annual discretionary bonus:

Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.

●Virtual doctor visits:

Enjoy zero copay virtual doctor visits through UHC.

●Flexible work arrangements:

We offer flexible work arrangements to suit your needs.

●Home office setup:

Receive assistance with your home office setup and a monthly phone allowance.

●Utilities reimbursement:

Get a monthly partial reimbursement for utilities (where applicable).

●Learning and development:

Access our comprehensive learning and development program.

●Tuition and Professional development budget:

development budget and a LinkedIn Learning license.

●Equity stock options:

Benefit from equity stock options.

• Receive short and long-term disability insurance, as well as life and accidental death insurance.
• Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.

You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco.

We also have fully remote options if you reside in one of the following states:

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Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. com if you would like to request reasonable accommodation during the application or interviewing process.