Head of Media and Communications

Consulting

Business and Change Consulting

Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

We’relooking for an eCommerce Media Manager to join our team as part of our Client Services function. Media Managersare abletohandle client relationships and serve as the “face” of Flywheel in a lead role. They can handle complex clients and issues and bring proactive strategies to the table to help grow sales. Flywheel’s best Media managersare able toeffectively communicate at senior levels and have a proventrack recordof solving complex Amazon challenges. The Media Manager will be creating,monitoring, and tracking online marketing campaigns on Amazon as well as new emerging platforms. This includes Search and Display campaigns across our network of platforms.

You will successfully be able to manage large, complex clients independently and lead day to day client engagement around e-commerce media performance and strategy. The Media Manager will act as a partner for our clients and consult with them around investment levels, product assortment and media backing while highlighting opportunity onsite for the client and helping to rectify any potential issues that may arise.

Theultimate goalfor this role is to provide best in class service while helping to grow our clients’ business and promote the value and philosophies Flywheel brings. As a more senior member of the media team, you will also be tasked with working with our Media Specialists and helping develop them as they progress in their careers.

Help Client to plan and develop a budget and then deliver campaigns according to KPIs agreed to with the client

Managing keywordselectionandoptimumbid levels across available advertising options

Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns

Create, test, measure and analyse customer shopping andpurchasingbehaviour for improved outcomes

Managing promotional planning calendar for client campaigns

Lead the bi-weekly client calls

Develop Specialists in their pursuit to move into a “Media Manager” role

Review search and display campaign activity daily but provide analysis on a weekly and monthly basis

If Media and Retail engagement (Full Service), connect weekly with internal Retail team

Having a pulse and opinion on industry news, translatingmarcotrendsinto tailored recommendations and actions for clients

Work with teams toidentifynew opportunities for clients under management

Travel required, based on client needs

4 years of account management experience

Digital marketing, financial/quantitative analytics experience

Strong analytical skills, with adequate knowledge of Microsoft Excel—pivot tables and ‘VLOOKUP’

Detail-oriented, good project management and organisational skills with the ability to work on tight deadlines

Proven experience in digital marketing and advertising, with a focus on Amazon’s advertising platforms

Experience in developing, managing, and analysing online promotion campaigns

Possess strong interpersonal, presentation and communication skills

Innovative, scrappy, and independent thinker with the ability to influence using data

Ability to thrive in dynamic and demanding situations with minimum supervision

We are proud to offer all Flywheelers a competitive rewards package, unparalleled career growth opportunities, and a supportive, fun, and engaging culture.

com so that we can support you.

$Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

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