Head of Maintenance and Facility Management (m/w/d)

Facilities ManagerUnion Square Hospitality Group (USHG) has created some of New York's most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries.USHG has long supported its communities through hunger relief and civic organizations. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.The Facilities Manager will drive best practices for sustaining safe and well-maintained restaurants across the USHG portfolio. You will ensure all maintenance and capital improvement tasks are of high quality and timely execution. This role is 20% hands-on and 80% working with Facilities Vendor Partners. You will routinely interface directly with operational staff to understand priorities, and plan for immediate and future needs.The Facilities Manager will spend their time between our restaurants in Boston and Detroit, with travel expenses paid for by the company. You will be based in Boston and travel to Detroit on a quarterly basis.Consistently support a culture of Enlightened HospitalityResponsible for supporting on site operations teams with facilities upkeep and improvements to maintain safe and efficient restaurantsPerform maintenance tasks such as painting, patching, small plumbing and HVAC repairs, carpentry repairsReview locations proactively to identify current and future maintenance needs before they become emergenciesManage capital improvement projects through understanding operational needs, soliciting multiple vendor quotes, selecting qualified bidder and overseeing execution of workEnsure facilities are in code and regulatory compliance with local agenciesMonitor vendor and contractor performance at each USHG location ensuring prompt service intervals, quality of work, and timely invoice processingCommunicate with operations staff for in-house maintenance issues and communicate with contracted service and repair companies for repairsPerform maintenance tasks as needed throughout the businessesMaintain positive working relationships with all operational staff and their leadership structure at each USHG restaurantProvide on-site support for internal operators or external vendors as needed. This may include off-hours or weekend visits and communications for emergency situationsWhat we need from you:2-3 years of Facilities Management experience or equivalent construction project management/trade experiencePrevious experience in trades such as plumbing, carpentry, electrical or handywork is strongly preferredAbility to lift 50 lb and work in tight placesAbility to perform light maintenance repairsComputer knowledge/ Microsoft OfficeDiplomatic communication skills with a high level of integrityPrior management experience is a plus. Must excel at all points of management: Planning, Organizing, Directing, and ControllingProficient knowledge of systems and processes in operationsAbility to demonstrate discretion and leadership in complex employee relations mattersAbility to embody, teach, and inspire our USHG BeliefsWhat you'll get from us:Competitive pay and bonus potential: Annual compensation of $75,000 - $85,000, plus eligibility for a performance-based bonus, with consideration for your experience and impact. Travel expenses such as hotel, dining stipend, etc. will be paid for by the companyComprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent careTime to recharge: Generous paid time off and paid parental leave to support life outside of workInvesting in your future: A matched 401(k) plan to help you grow long-term savingsPeace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardshipHospitality perks: Pre-tax commuter benefits for transit and parkingGrowth and community: Hospitality is a team sport where everyone deserves an opportunity to thrive and belongTurn over the rocks and always be connecting dots to build uplifting experiences and relationshipsCenter the salt shaker with an unwavering commitment to excellence and the values that matter mostWrite a great next chapter. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.