FULL-TIME NIGHT CONCIERGE

Four Seasons Hotel At The Surf Club

Four Seasons is powered by our people. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. The Overnight Residential Concierge will hold Four Seasons Culture Standards with high regard, as they are the first and last impression of our residences. The Residential Concierge will escort and give a residence and hotel orientation to all arriving residents and/or guests and ensure that all residents' parcels are handled promptly and accurately. The Residential Concierge will also respond to requests in a timely and efficient manner set forth by our core standards.

The Residential Concierge will also be flexible in handling other duties related to the Residential Concierge department including but not limited to move in and out, construction requirements requests, etc.

Answer telephones at the residences concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. Perform any special projects deemed necessary by your direct supervisor/concierge or the Residential Office Manager

for residents

Ability to recite all hotel services, hours of operation, key personnel, hotel policies, etc

Ability to work closely with the Valet Parking staff to ensure the smooth handling of residents and patron vehicles

Ability to work closely with the Residence Pages to ensure smooth handling of resident luggage, packages, message delivery and/or special requests

Ability to use the hotel computer system and phone system

Ability to keep the senior management well informed of any residents problems or complaints, and action taken.

Ability to display a high level of integrity and professionalism at all times in dealing with residents, employees and outside contacts

Excellent Training and Development opportunities

Full time (Overnights)

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.