Hotel - Housekeeping House Person - Overnight shift

Overview
Why We're Here. We believe heartfelt, human connections make people’s lives better. Our founder, Bill Kimpton, rebelled against impersonal hospitality and built a boutique hotel standard focused on creating connections from the heart. Your work here has meaning: you help coworkers, guests, owners, and communities, and together we make that happen. How We're Different. Our San Francisco-born entrepreneurial spirit and zest for life drive our culture today. We welcome and celebrate the diverse backgrounds, talents, and personalities of our team. A work environment here is quirky, irreverent, exciting, uncommon, empowering, and exceptional. Guests feel it; you’ll feel it too.
What You’ll Do
Maintain cleanliness and appearance of the hotel, while providing amazing service to our guests. Act as an advocate for the hotel, create personally meaningful experiences, and develop relationships with guests that encourage return visits.
Responsibilities Include
Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
Clean and set up meeting room functions according to the function sheets.
Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
Check and replenish your supplies and cleaning tools.
Quickly respond to guest requests in a friendly manner.
Return lost items with proper documentation to the Housekeeping Department.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.
What You Bring
High School Diploma is preferred.
1 year of experience in customer service or similar position.
Previous housekeeping experience is a plus.
Passion for customer service and good verbal communication skills, basic writing skills.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy, see company policy.
Be Yourself. Lead Yourself. Make it Count.

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