Customer Service Officers

Job Opportunity: Service Advisor

Pay Range: $45k-$100k /year

Are you passionate about automobiles and skilled in customer service? We're seeking a dynamic individual to join our team as an Automotive Service Advisor at Hedrick's Chevrolet. As the primary point of contact for our customers, you'll play a crucial role in ensuring their satisfaction and maintaining the high standards of our dealership.

Responsibilities:

Greet customers promptly and courteously, assessing their needs and providing expert advice on automotive services and repairs.

Schedule service appointments and manage repair orders efficiently using our computer systems.

Communicate effectively with customers, technicians, and other team members to ensure timely completion of repairs and maintenance.

Provide accurate estimates for service costs and explain recommended services to customers in a clear and understandable manner.

Maintain thorough records of customer interactions, service history, and vehicle information in our database.

Requirements:

Previous experience in automotive service or customer service preferred.

Strong communication and interpersonal skills.

Computer proficiency is essential; experience with dealership software is a plus.

Bilingual proficiency (English/Spanish) is an advantage.

Ability to thrive in a fast-paced environment and prioritize tasks effectively.

A positive attitude and a commitment to delivering exceptional customer service.

Benefits:

Competitive wage with performance-based incentives.

Comprehensive training program to support your professional development.

Health, dental, and vision insurance plans.

Profit sharing retirement plan

Employee discounts on automotive services and vehicle purchases.

Join our team and become a valued member of our Hedrick's family! We look forward to welcoming you aboard and supporting your success in this exciting role.

Hedrick's Chevrolet is an equal opportunity employer and is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

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