Head of Construction Management Operations

Welcome to United Utility Services, a dynamic player in the electric utility industry. We proudly serve as the parent company to industry‑leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Safety, Quality, Integrity, and Professionalism. At United Utility Services, we craft power delivery solutions –built safe, engineered smart, and driven by what customers demand– fueling communities with reliable energy. We are the best‑in‑class, trusted partner delivering customer‑centric Power Delivery Construction and Engineering solutions.

The salary range for this position is $165,000.00–$185,000.00 annually. Benefits include medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable; company‑paid holidays; and short and long‑term disability.

The Operations Manager position is responsible for overseeing all aspects of distribution operations within an assigned area, including safety, production rates, contractual compliance, customer relations, growth, employee development, and financial performance. This position monitors project key performance indicator metrics and ensures consistent application of safety rules, work methods, and company processes across the various crews and work areas. It has oversight of distribution personnel, equipment, and projects.

Provide leadership consistent with the company’s emphasis on Safety, Quality, Integrity, & Professionalism

Manage the day‑to‑day distribution operations to ensure safe and quality execution of projects and services to customers

Review and respond to RFIs and RFPs for new and existing customers including attending pre‑bid meetings, developing rates and submitting bids

Redline contracts and service agreements to capture specific assumptions and exceptions to contract language to align with the company’s best interest and performance.

Perform ongoing analyses of projects and contracts to ensure positive operational and financial reporting.

Develop and implement strategic, proactive plans to further growth and continuous improvement.

Provide consistent leadership in the area of safety and perform field safety observations to develop/maintain relationships in the field, observe work methods, and influence a positive safety culture.

Ensure projects are completed according to schedule, budget and in compliance with design and construction standards provided by customer.

Work closely with the Estimating & Project Management team to support bid development and reviews, plan‑of‑day calls, project status reviews, and project closeout.

Work with the Fleet and Purchasing Departments to ensure the equipment and tooling needs are met cost‑effectively.

Work closely with the Human Resources and Safety & Training Departments to develop training and employee development plans to support continued growth of skilled positions and departmental leadership.

Serve as a professional point of contact for customers, potential customers and storm restoration requests. Negotiate with customers for satisfactory terms and resolutions.

Be a representative of the company at work and in the community. Bachelor’s Degree in Construction Management, Business Administration, Engineering, or a related field. (10 years of applicable electrical transmission, distribution, or substation construction experience.

5+ years of supervisory/management experience leading people and teams.

5+ years of experience managing the financial performance of a team.

3-5 years of experience interacting with customers on a professional level.

Extensive knowledge of Distribution overhead and underground systems, operating methods, construction, maintenance, switching, safety, tools, equipment and work methods.

ability to communicate effectively with all levels of employees and management.

Proficient in use of Microsoft Office (Outlook, Word, Excel and Power Point).

Experience in project management and project oversight.

Industry‑based training and safety training certificates.

Equal Opportunity Employer, including disabled and veterans.

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