Head of Technical Programme Management

Sr Technical Program MgrDisney Entertainment and ESPN Product & TechnologyTechnology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney's media business globally.The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.As a Senior Technical Program Manager for the team, you will partner with Engineering Leads to understand engineering needs, translate those needs to engineering requirements, and collaborate with all impacted teams and external partners to ensure the successful launch of many capabilities that will impact our global commerce platform. The right person for this role is proficient in technology and is comfortable with acting as a program strategist for a development team. You are encouraged to always maintain a pulse on development progress and manage the inevitable change over the lifecycle of a project so that deadlines are met with excellent products and happy team members.They must be capable of digging into technical details and clearly communicating schedules, risks, status, and processes to a variety of business and technical audiences. They must be able to partner with closely with product managers and technical leads to coordinate schedules and deliverables.This role will be aligned with the Identity Alliance focusing on mobile and client login and authentication including availability, scaling, performance, reliability, and observability. The successful candidate will lead login-success to improve login success rate and authentication including tech-driven initiatives to meet our 99.999% operational excellence key performance requirements (OpEx KPR). They will work closely with highly technical teams, including Login Services, Devices Services, Client and Web Engineering, Platform Architecture Group (PAG), GCI Orchestration, and GCI Performance, to harden services, build architecture, ensure scaling, and create a forward-looking roadmap. Responsibilities and Duties of the Role:Deliver projects from concept to completion by collaborating with engineering teams, product management, design, and other cross-functional stakeholders.Facilitate team agile ceremonies (standups, grooming, team retrospective and planning sessions) and ensure they are effective and efficient.Engage with the development teams to build delivery timelines of feature sets for projects and be able to sequence the work based on priorities.Attend project meetings and be ready represent engineering teams in communicating team progress, risks, and mitigation plans.Ensure that all involved parties understand and accept their roles and responsibilities.Facilitate all build activities (including QA and UAT), as per plan (where applicable)Proactively drive, track, and report on budgetsCollaborate with other program management colleagues to coordinate activities across multiple technology teams.Exemplify leadership characteristics through collaboration, work ethic, and creative thinking. Required Education, Experience/Skills/Training:5+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization.Evidence of strong planning, delivery, and problem-solving skillsSuperb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)BA/BS or equivalent experience required.The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.