Front Desk Receptionist (Full Time - Temporary)

Front Desk Receptionist
Status: Full-Time; Position Summary: The Front Desk Receptionist supports WellSpace Health Recuperative Care Program, a short-term residential facility for unhoused patients recovering from illness. The Receptionists greets and welcomes patients and visitors warmly. The Front Desk Receptionist supports the program by collecting important data, filing documents, cleaning, ensuring patients sign in and out of facility, gather needed information from updated census, and provide first line customer service to patients and community partners.
High School diploma required.
One (1) year experience as an administrative assistant OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Strong customer service experience including active listening, problem solving, and the ability to remain calm in emotional or stressful situations.
Efficient time management skills, with the ability to meet deadlines and organizational needs.
Strong administrative skills with attention to detail.
Ability to use standard office equipment including phone, fax, copier.
Computer (PC) literate in Microsoft Word, Excel, Power point, Outlook email and database software.
disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired.
Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
Greet patients and visitors, answer questions and provide assistance and directions as necessary.
Complete bag checks and confiscate contraband and other items not allowed in facility.
Provide support with intake activities and updating EHR records which will include and not limited to processing and updating patient files, chart preparation, and maintaining data collection files.
disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired.
Maintain office, lobby, and facility appearance on a daily basis, ensuring a clean, safe, and welcoming environment and workspace.
Provide general administrative support to management and all program staff including typing, filing, mail and fax service, opening and closing of site, ordering supplies and maintaining office equipment, and other general clerical needs.
Attend regular meetings with management and team.
Assist with daily operations such as managing deliveries, mail, scheduling conference room reservation, laundry, food distribution, cleaning etc. Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• 11 paid holidays per year
• Flexible Spending Program
• Physical Demands and Work Environment: The work environment is characteristic of a medical clinic environment. The employee must also possess hearing and speech to communicate in person and over the phone. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client's use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.