Head of Operations **URGENT**

To become an indispensable partner to building owners with mission-critical systems."
The incumbent assumes responsibility for ensuring and improving the performance, productivity, efficiency, and profitability of the Company through the provision of effective methods and strategies and is responsible for delivering and assisting with selling of all projects over $500k in size. The incumbent understands how to successfully deliver design build infrastructure projects directly to building owners, including management of subcontractors, effective communication with the building owner representative and maximizing gross profit returns. It is expected that this position works very closely with the Branch Sales Leader and their staff to help identify and sell MEP infrastructure projects from the branch’s top accounts. .
Responsible for delivering an exceptional customer experience, rooted in on-time delivery, superior quality and delivery.
The person should be focused on providing a seamless customer experience, comfortable collaborating with the account teams regardless of, whether or not they report directly to them, reporting relationship, because their goal is to ensure the customer has a seamless experience. They enjoy being on-site with their teams, consistently meeting with customers. Attractor and developer of talent - Ability to be present locally and recruit talent - S/he understands how to source talent from the local marketplace and is consistently identifying current and future potential talent, recruiting and searching for talent regardless of the need at the time. S/he is an ambassador of the brand and company, creating a pool of interested talent. They create an environment alongside the Branch Manager, General Manager & Sales Leader where prospective employees are asking to join the Company. Financial & Reporting Expectations - S/he is proficient at managing and projecting costs in projects. S/he understands how to maximize the cash position in an owner direct project model. S/he actively monitors projects on a weekly and monthly basis.
Proactive Approach - The Operations Manager knows how to manage and build a relationship with a building owner.S/he balances the relationship needs with managing the PCO process, ensuring we remain cash positive, maximizing overall return and improving gross profit from booking to closeout.
Resource Management -S/he is are able to properly manage a diverse set of resources over both the short and long term, actively engaging both the field and office teams.
Strategic Alignment - Supports both the Sales Leader and Branch Manager executing the Company’s strategy locally. local strategy. Hands-On Experience - The Operations Manager understands how to manage projects and is willing to help their teams in any manner necessary. S/he is responsible for ensuring projects execute on track and if one is off track, immediately remediating the causes of delay, including spending time with the team on-site and employing an operating rhythm to resolve issues.
Drives onsite teams to manage projects according to agreed upon contract terms without variances.
Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
This position operates in a professional office environment, and routinely utilizes standard office equipment, such as computers, phones, copiers, and filing cabinets.

In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.

TRAVEL:

~ This position may require up to 20% travel, primarily to customer meetings and job sites.

Bachelor’s Degree (in a construction-related field) or equivalent.

• 10+ years of experience within the mechanical HVAC industry.
• 5+ years of project management experience.
• Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.

Prior customer facing experience.
Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.