Head of Business Operations - Remote

OPERATIONS COORDINATOR

We are seeking an Operations Coordinator who will contribute to Little Saints’ success by planning, executing and managing all aspects of our inventory so that we can maintain our rapid growth and always deliver to our customers on time. We are seeking an individual who identifies as “very organized” (in addition to whatever else you are - all are welcome), loves to adhere to a schedule, responds quickly to emails and geeks out on a spreadsheet.

Reporting relationship: reports to the CEO

Responsibilities

Manage planning and purchasing of ingredients and raw materials, primary packaging, secondary packaging and finished goods

Maintain agreed stock levels and ensure that forward production plans, lead time and cash flow are all considered on an ongoing basis

Monitor production scheduling to ensure consistent 100% (or close to 100%) on time delivery in full to all customers

Coordinate LTL and FTL transport of finished goods to DTC warehouses and wholesale customers; communicate with warehouses and customers regarding same

Track inventory at all copackers and warehouses, and assist in the preparation of sales forecasts to ensure consistent supply chain and no out of stocks; communicate with sales team regarding inventory to optimize sales

Maintain and operate the back end of our Shopify site and Amazon fulfillment - includes reconciling inventory, creating and maintaining digital SKUs, checking to ensure all packages are routed properly, and other ops-related tasks requested by web and customer service team

Analyze all input costs and purchasing to optimize COGs

Coordinate physical inventory counts, cycle counts, and reconciliation

Calculate cost of goods on a monthly basis and provide related inputs to CFO/accounting as needed

Communicate and interface with copackers and warehouses on a daily basis to accomplish all of the above

Oversee end-to-end warehouse operations, including inbound inventory management, distributor order fulfillment, inventory tracking, cycle count reconciliation, order management, and cross‑functional communication to maintain operational efficiency and customer satisfaction.

The traits we’re looking for:

Organized . You like to keep things organized, you inspire organization among the team

Responsive . It’s natural for you to clear your inbox every day, you respond to people quickly, we never have to ask for the same thing twice.

Direct . You tell things like it is. You are not shy to communicate problems, things we can do better, potentials for improvement and ways we can make more money.

Scrappy . You stand firmly in your ability to get things done, and you can cut the unnecessary corners most big companies waste time on. You’re not afraid to experiment with new ideas to find creative solutions to challenges.

Desire to Grow . Want to learn a new way of work that is fulfilling, expansive and totally different than anything you’ve experienced before? This job is for you.

Experience
Required:

Ability to utilize best accounting business practices in a highly ethical manner

Experience in inventory procurement and management

Experience in maintaining and reporting budgets, production planning, inventory report, forecasts and other operations‑related reporting

Some experience with operations in a DTC company - you need to understand how to interface with a 3PL regarding Shopify and/or Amazon orders

Preferred but not required:

Experience working with Kehe and UNFI

Specific experience within food, beverage or natural products

Must have current work authorization in the United States

This position can be remote (East Coast or Midwest only) or based in our Miami office, and will be required to attend production runs and visit our warehouses from time to time.

Full‑time, salaried position with normal working hours of 10-6 EST, Mon‑Fri. Salary range is $80-95K.

About our Values
Little Saints is a values‑based company committed to serving our community with integrity and an open mind. We strongly encourage under‑represented minorities to apply, and we welcome everyone to our team. It has been and will continue to be a fundamental policy of Little Saints not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

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