Pharmacy Student - Pharmacist
Hy-Vee
Non-Registered Pharmacist
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Provides prompt, efficient and friendly customer service. Assists with pharmacy's inventory, including controlled substances, on an annual basis or as recommended.
Partnerships
Customer focused
Accountable and reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager; Registered Pharmacist; Pharmacy Supervisor
Pharmacy Technician, Pharmacy Clerk, Delivery Person, and Pharmacy students
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by:
loading or unloading heavy items
making note of and passing along customer suggestions or requests
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Assists with controlled substance inventory on an annual basis or as recommended.
Assists with inventory control, maintaining inventory levels by ordering and stocking merchandise, checking invoices, and entering inventory information into the computer.
Assists with coaching, counseling, and training employees; participates in additional education and training.
Assists HBC manager with ordering and merchandising OTC's.
Assists with reconciliation and balancing of 3rd party accounts.
Assists with monthly inventory.
Follows security and regulatory procedures including Quality Assurance Programs.
Assumes the responsibility for the department in the absence of the pharmacy manager.
Ensures customers are given prompt and courteous service.
Maintains a professional appearance, i.e. clean lab coat and name tag.
Communicates continually with pharmacy manager about any procedural changes, issues, or corporate communications.
Adheres to company policies and individual store guidelines.
Partners with other departments or staff (i.e. dietitian) to promote wellness and the pharmacy.
Performs other job related duties and special projects as required.
Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
evaluate technical data.
College degree and working toward a licensure in pharmacy. Ability to administer immunizations.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used to Perform Job
PC with pharmacy software and printer, cash register, Telexon ordering unit, pharmacy balance, scanner, calculator, telephone, fax, and copier.
Maintains the confidentiality of the customer's private medical information according to the HIPAA act. Financial Responsibility
Is fully responsible for company assets including prescription inventory, third party accounts receivable, pharmacy computer and software, and pharmacy fixtures. Has full authority, within reasonable limits, to purchase inventory for the pharmacy.
Has daily contact with customers, general public, and suppliers/vendors, and pharmacy operations support staff. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.
I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs.
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