Host / Reception / Guest Services

The Front Desk crewmembers set the stage for our guests' experience. They are the first and last impression to all of our guests and ultimately orchestrate the flow of the restaurant. If you are someone who likes to multitask and keep busy by talking with guests, answering questions, and positively impacting the energy of the restaurant, then this is the position for you.
We keep it reel! This is what we bring to the table:
Competitive Wages: Minimum wage of $19.29, comprised of an hourly tipped wage of $16.27 plus tip share equal to or greater than $3.02 an hour.

Qualifying sick leave according to state/city regulations
Tenure Incentive Program
Great training and commitment to promotions from within!
Teamwork / Flexible Hours
Education Reimbursement
Generous Dining Discount
Once hired, you will be trained on Open Table to better assist with the guest experience, you will have hands-on training with certified trainers, and you will become an ambassador of our culture. You will contribute in a team service environment and have opportunities to grow with us.

ESSENTIAL QUALIFICATIONS

Minimum of 18 years of age to serve alcoholic beverages with food.
High school education.
Current CA Food Handler's Card.
Ability to communicate in a satisfactory manner, both verbal and written English.
Ability to compute basic mathematical calculations.
Ability to maintain complete knowledge of the front desk standards
Any previous experience in Guest relations or providing Guest service.
ESSENTIAL JOB FUNCTIONS Complete opening duties as assigned.
Answer phone promptly, taking reservations and taking messages - recording all information correctly and legibly.
Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests.
Carry all Guest drinks on a tray when showing Guests to their table.
Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers.
Keep accurate account of table status throughout restaurant.
Anticipate Guests' needs, respond promptly and acknowledge all Guests, however busy.
Interact in courteous and professional manner with Guests, management and co-workers.
Monitor and maintain cleanliness, sanitation and organization of and Guest restrooms.
Guide the activities of the assigned assistants to ensure optimum service to Guests.
Complete all closing reports as assigned and leave duty after reporting to manager.
Equal Opportunity Employer
Water Grill
Devoted to quality and inspired by the season, Water Grill is a seafood destination and signature experience for Guests to enjoy the first catch of the season and a deep selection of fish, lobsters, crabs, oysters and shellfish on a robust menu that frequently changes.

Since 1989, Water Grill has delivered remarkable experiences through an unwavering devotion to seafood and service. The visually captivating space features a Guest-facing raw bar and saltwater tanks showcasing live spiny lobsters and king crabs, adding photo-worthy opportunities to the straight-from-the-water culinary experience. Crewmembers are completely dedicated to being knowledgeable stewards of the ocean and delivering an elevated dining experience.
Are you hooked yet? We accept on-going applications

Skills & Requirements

Qualifications