Lead Phlebotomist - Laboratory (Full-Time)

Versiti Phlebotomy Team Leader

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Understands and performs to all applicable regulatory and compliance requirements.

Leads donor collection team, redirects issues and problems that arise from Donor Specialists; provide feedback and follow through with team members and supervisors.

Treats donors with customer service excellence and adds value to the donation experience through professional relationship building.

Ensures customer issues with a potential negative impact are resolved and the supervisor or manager is informed.

Prepares collection site & performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits.

Performs phlebotomy, including automation (Alyx and/or Trima).

Prepares and packs units for transport.

Observes donors for reactions, manages automation reactions; manages donor needs, de-escalates situations, prevents reactions and mitigates situations.

May transport supplies and equipment.

With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.

Operates, troubleshoots, and performs routine maintenance on equipment.

May participate in validation of new processes or new equipment.

Reviews quality results and escalates issues and concerns.

Performs root cause analysis, review, and reporting with leadership.

Complies with all policies and standards

High School Diploma required

1-3 years 3 or more years phlebotomy experience preferred

• a combination of a health care degree, certification required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. Possesses legible hand writing. Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. Personal Computer (desk top, lap top, tablet). General office equipment (computer, printer, fax, copy machine). Microsoft Suite (Word, Excel, PowerPoint, Outlook). Screening equipment including: • Phlebotomy collection equipment including: •