Head of Programme Management

The Financial Wellness Center (FWC) at the University of Utah is anationally recognized and state-wide model of excellence in studentfinancial wellness. As a comprehensive center, we provideindividualized financial counseling, impactful education, engagingoutreach, and dynamic programming that supports students in allareas of their financial well-being. Our work is grounded in astudent-centered approach that acknowledges the unique experiencesof our campus community. We value continuousgrowth and professional development while encouraging self-carepractices to foster a positive workplace culture.

The mission of the Financial Wellness Center is to support studentwell-being and success by providing individualized financialcounseling, education, programming, research, and advocacy to guidestudents in their lifelong financial wellness journeys.

The Financial Wellness Center (FWC) is seeking a student-centered Program Coordinator to join our dynamic and nationally recognized team. This roleoffers a unique opportunity to directly impact student success andwell-being by directly supporting our Volunteer Income TaxAssistance (VITA) annual clinics, and events and programs gearedtowards financial planning and taxes.

Support FWC's IRS VITA Site Coordinator, acting as the primarypoint of contact for the VITA program including appointmentscheduling and volunteer communications.

Co-coordinate day-to-day operations of the VITA tax clinic,including volunteer recruitment, onboarding, and scheduling, andrecognition/ appreciation efforts throughout the tax season.

Ensure compliance with IRS training, certification, andreporting requirements, including quality review of preparedreturns, e-file transmission timelines, and maintenance of requiredvolunteer and site records.

Escalate site-level compliance issues, volunteer conductconcerns, or IRS-facing risks in a timely manner.

Student Staff Supervision

Train, coach, and develop student peer mentors on the FinancialPlanning and Taxes Track, fostering professional growth andhigh-quality service delivery.

Financial Counseling and EducationalProgramming

Provide specialized financial counseling with expertise intax-related matters, personal financial planning, student loans,and debt management

Develop and maintain learning modules, educationalpresentations, specialized training, and other tailored programs asneeded.

Specialized Projects & Initiatives

Support the FWC leadership on specialized financial wellnessprojects and initiatives.

Assist with data tracking, reporting, and assessment.

Provide general administrative and coordination support asneeded to ensure smooth program operations.

It is not designed to contain or be interpreted asa comprehensive inventory of all duties, responsibilities andqualifications required of employees assigned to the job.

Bachelor's degree in a related area or equivalency (one year ofeducation can be substituted for one year of related workexperience)

Requires a Bachelor's degree in Finance, Accounting, Business,or related field, or equivalency (one year of education can besubstituted for one year of related work experience)

Required to obtain IRS VITA/TCE Basic, Advanced, ForeignStudent, Quality Review, and Site Coordinator certifications withinthe first tax season; Required to obtain Accredited Financial Counseling (AFC)Certification

Full Time or Part Time? Full Time

Monday - Friday, 8:00 AM - 5:00PMThis student-supporting role requires an in-person, on-campuspresence. The team operates on a hybrid work model, allowing remoteworkdays based on job responsibilities and supervisor approval.Occasional evening and weekend hours may be required for studentactivities, events, and other departmental needs that occur outsidestandard business hours.

Department: 01603 - Financial Wellness

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