Head of Supply Chain & Business Operations

Shift: Wednesday - Saturday - 7:00am Start time
~ Site operates all major holidays and requires mandatory extra time during peak

The Supervisor is a key frontline leader responsible for day-to-day execution of distribution and/or transportation operations within an assigned facility or satellite area. This role ensures outstanding service to internal and external customers, including third-party partners/carriers, by maintaining strong communication, conducting regular customer visits, and may include actively supporting business growth through sharing sales leads with the sales team.
The Supervisor builds and leads a high-performing team by modeling the company's 5Cs (Commitment, Communication, Collaboration, Creativity, and Customer Focus) and by coaching associates to consistently achieve quality, safety, and productivity goals. They are accountable for meeting operational standards and driving performance against Key Performance Indicators (KPIs).
The Supervisor recommends and implements changes to optimize workflows, balance labor, and respond to shifting business needs. Core responsibilities may include coordinating, overseeing, and at times performing activities related to receipt, storage, order fulfillment, loading, and/or delivery of inventory to ensure accurate, timely, and efficient operations.
Operations Management:
Supervise the receipt, storage, order filling, loading of inventory, and/or transportation activities for a department or small satellite location.
As needed, perform hands-on operational tasks such as receipt, storage, order fulfillment, loading, and/or delivery of product.
Provide input into short-term staffing and coverage planning, including resource allocation based on volume and business needs.
Conduct performance reviews and ongoing coaching conversations; address performance issues and recognize strong performance.
Safety & Compliance:
Promote and enforce a strong culture of safety, ensuring compliance with all safety regulations, SOPs, and company policies.
Conduct regular safety audits and provide ongoing safety training and reinforcement for associates.
Customer & Business Support:
Maintain strong relationships with internal and external customers.
May visit external customers to proactively identify potential business opportunities and/or conduct carrier reviews.
Perform other duties and responsibilities as assigned to support business needs and organizational objectives.

Level of Formal Education: High School diploma or equivalent, Bachelors preferred
Area of Study: Experience in a production, logistics, transportation, or business-to-business distribution facility.
Distribution, Transportation, or Operations preferred.
Technical Competencies & Information Systems: Microsoft Office
Strong communication and leadership skills, strong knowledge of warehouse and/or transportation operations and procedures, proven decision-making capabilities, ability to manage and motivate employees.
Additional Language Skills: English
Personal Attributes & Other/Preferred:
Ability to set and manage expectations; Lead through change and deliver critical coaching and feedback on associate performance
Flexibility to meet the needs of the business
About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Pay, Benefits & Work Schedule: The salary range for this role is $60,000/year to $65,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Application Deadline : The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.?
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