Courier Mail Services

Job Title: Senior On-Site Service Specialist

Join our dynamic team as a Senior On-Site Service Specialist, where you will play a

pivotal role in transforming our clients' experience through top-notch operations support. engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing

tasks, ensuring seamless operations and client satisfaction. troubleshooting, or providing reception services, you will be the heart of our service delivery.

Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and

Provide essential equipment troubleshooting and escalate technical issues promptly for

Deliver exceptional customer service by addressing inquiries, coordinating service calls,

Maintain meticulous records, manage inventory, and calculate charges for services

Collaborate with team members to ensure smooth delivery of completed jobs and support

various building functions.

• Uphold safety standards and adhere to protocols while handling equipment and materials,

High school diploma or GED, coupled with minimum one year of relevant work experience.

• Proficiency in basic computer skills, including MS Office Suite.
• Strong communication skills and ability to thrive in a fast-paced, customer-centric

Previous experience in copy jobs or related fields.

• Basic knowledge of electronics and copier equipment repair.
• Valid driver's license with minimum auto insurance coverage.

We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.