Field Service Engineering
Becton Dickinson & Co
Field Service Engineer role supporting analytical and diagnostic instrumentation across Maryland, Virginia, West Virginia, and DC. Install, troubleshoot, and service customer instruments while maintaining documentation and inventory in compliance with ISO and GMP standards.
Responsibilities
Install and service instrumentation per ISO and GMP standards with minimal direct supervision
Conduct follow-up customer calls to confirm service completion and satisfaction
Maintain inventory of car stock, test equipment, tools, and technical documentation
Complete required service documentation and report technical issues to management
Ensure expenses remain within established guidelines for field travel and vehicle maintenance
Requirements
- High school diploma minimum
- 3+ years troubleshooting instruments or components
- Valid state driver's license and ability to travel 50% minimum
- Flow cytometry experience preferred
- Associates or Bachelor's degree in Electronics, Engineering, or related field preferred
- Prior field service or medical device repair experience preferred
- Proficiency with MS Office and familiarity with Mac/PC systems preferred
Vacancy posted 10 days ago
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