Head of Project Management

Job Description

Summary: Employee’s level and pay will be dependent on their level of experience, knowledge, and capabilities. The Project Manager is responsible for managing project business by placing orders, tracking shipments, and billing the customer correctly. The Project Manager owns the relationship with the customer, manages relationships with sales and vendors, and is responsible for maintaining clear and timely communication throughout the project.

What You’ll Do

Manage all aspects of low profile/complex projects

Communicate to the customer, expedite OS&Ds (over, short & damaged) and resolve customer issues promptly

Read through all Purchase Orders to get an understanding of requirements and make sure terms and conditions are correct

Work with sales and vendors to obtain additional margin when possible

Coordinate with vendors, customers, and sales teams on pricing, order placement, claims and returned goods, and account management to ensure we are meeting customer expectations

Expedite backorders to maximize fill rates and customer satisfaction

Manage the delivery schedule, product quality, information updates and back charge

Receive day to day requests from the project as well as large packages from the Quotation team

With assistance from leadership, provide timely price quotations, requotes, and/or proposals

Work with leadership to determine vendors and purchase requirements looking for additional pricing advantages and product substitution opportunities to substantially improve the overall profitability of the project

Coordinate with project team for documentation requirements such as O&M manuals, Test Reports, submittal packages, and Certificates of Compliance

Perform other duties as assigned

Job Duties Disclaimer

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You’ll Need

1+ years of quotation, project management, or customer service experience

Experience in electrical distribution industry preferred

High School or GED - Required

Knowledge, Skills & Abilities

Ability to effectively communicate with customers and peers

Knowledge of Microsoft Outlook, Word, Excel, and Power Point

Must possess an entrepreneurial spirit, be self‑motivated and enthusiastic about the business

Must possess the capacity to function effectively and multi‑task in a demanding and time sensitive environment

Must be detail oriented and possess excellent organizational and time management skills

Must be analytical and able to solve problems

Ability to drive results

Physical Demands

Sit: Must be able to remain in a stationary position – Constantly – at least 51%

Walk: Must be able to move about inside/outside office or work location – Frequently – 21% to 50%

Use hands to finger, handle, or feel: Operates a computer and other office machinery – Constantly – at least 51%

Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Occasionally – up to 20%

Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally – up to 20%

Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions – Constantly – at least 51%

Weight and Force Demands

Up to 10 pounds – Occasionally – up to 20%

Up to 25 pounds – Occasionally – up to 20%

Up to 50 pounds – Occasionally – up to 20%

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally – up to 20%

Exposed to electrical hazards; risk of electrical shock – Occasionally – up to 20%

Handles or works with potentially dangerous equipment – Occasionally – up to 20%

Travels to off‑site locations – Occasionally – up to 20%

Benefits

Medical, Dental, and Vision Insurance

Life Insurance

Short‑Term and Long‑Term Disability Insurance

401K with Employer Match

Paid vacation and sick time

Paid company holidays plus flexible personal days per year

Tuition Reimbursement

Health & Wellness Programs

Flexible Spending Accounts

HSA Accounts

Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.

Employee Discount Programs

Professional Training & Development Programs

Career Advancement Opportunities – We like to promote from within

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

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