College Bursar Asst I

Haverford College invites applications for our full-time (37.5 hours per week), exempt, benefits-eligible Assistant Bursar opportunity.

Benefits: The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year's Day), affordable medical plans, Health Savings Account contribution of $700 for individuals and$1400 for families (no match required, available to employees enrolled in the High Deductible Health Plan), and a beautiful arboretum campus with walking trail and easy public transportation access. Work Location: This position will be eligible for a hybrid work schedule, pursuant to the College's Work Location Policy.

The Assistant Bursar aids the Bursar in ensuring timely and accurate processing of all student account functions including: the issuance of student refund checks (per title IV regulations), generation of student billing (tuition and fees), collection operations, generation of 1098-T forms, general ledger account certifications, coordination of the Student Health Insurance Program, and participation in year-end audit work, reviewing outstanding checks for escheatment. The Assistant Bursar works in conjunction with the Registrar's Office, Study Abroad Office, Residence Life, and the Department of Student Financial Aid and must provide excellent customer service to students, third parties, and other College departments. This position requires working additional hours, including evenings, weekends, and during winter break, as needed.

Assist the Bursar in ensuring that college policies are adhered to by students and internal departments, at all times approaching both with diplomacy and professionalism

In a timely manner, respond to in-person, phone, and email inquiries and requests for assistance with the eBill system and payment plan enrollment, and questions regarding account balances, account status, and refund activities from students/parents, coordinating with other College departments as necessary

Assist with the student account audit, student refund, and graduation clearance processes, coordinating with the Registrar, IITS, Financial Aid, and Accounts Payable Offices as required

Assist in performing general ledger account certifications and resolve and report any discrepancies; Ensure that students enroll in or waive the Student Health Insurance policy by the stated due date; reconcile the health insurance policy, issue payment to the vendor, and collaborate with the Health Center

Assist the Bursar in ensuring that the following are posted to student accounts in a timely and accurate manner: tuition, room, board, and fee charges; health insurance, grants, and incidental charges

Assist the Cashier, as necessary, with crediting daily deposits and researching third-party payments and wires

Collaborate with the Bursar to perform outreach on collections for past-due accounts

Collaborate with the Bursar and all college departments to document and enhance standard operating procedures

Assist in managing vendor relationships related to student account processes

Perform special projects as requested by the Bursar

The Assistant Bursar reports to the Bursar.

Associate's degree and three (3) years of progressively responsible experience in student accounts, assistant bursar, or related finance field, or

Five (5) years of experience in student accounts, assistant bursar, or related finance field

Demonstrated experience in reconciling accounts and participation in audits

Demonstrate commitment to excellent customer service

Excellent verbal and written communication skills, with the ability to build and maintain effective working relationships with students, families, faculty, staff, and external partners

Strong attention to detail and a high degree of accuracy in financial transactions and recordkeeping

Excellent organizational and time management skills, with the ability to prioritize competing responsibilities and consistently meet deadlines

Proficiency in Microsoft Office Suite, particularly Excel, and the ability to learn and effectively utilize enterprise resource planning (ERP) and student information systems

Bachelor's degree in accounting, finance, business, or a related field and 5 years of relevant experience

Prior billing experience in student accounts

Familiarity with higher education principles, practices, procedures, and regulations for Student Accounts management

Knowledge of best practices in higher education student accounts

Knowledge of higher-education and student information ERP Systems, such as PeopleSoft or Workday Student

Haverford College strives to maintain an equitable, accessible, and welcoming environment where staff, faculty and students of all backgrounds, perspectives, abilities, and experience can work, learn, and thrive. Haverford College is an equal opportunity employer and does not discriminate based on race, ethnicity, religion, gender identity, sexual orientation, national origin or ancestry, age, marital status, disability, veteran status, or any other identity or characteristic protected by law. Haverford College recognizes that we live and work on Lenape land.

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