Referral Coordinator Managed Care

Optimal Care is where your dedication meets a rewarding career.

consecutive years, and we believe that exceptional care starts with exceptional
provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that
encourages collaboration, innovation, and clinical excellence. disease management and rehabilitation to end-of-life care, our focus is on
improving outcomes and enhancing quality of life.

Quality Care.

The Referral Coordinator is the central access point for all outgoing home care
and hospice referrals for Optimal Care Physician services. The Referral
Coordinator will ensure outgoing referrals are properly processed, documented
and the start of care occurs timely.

Sending all outgoing home care and hospice referrals for the practice within
the patient’s health insurance plan
* Responsible for verifying all 485s/Plan of care for home care or hospice are
internally to the Optimal Care billing department for processing
* Communicates with providers, families or facilities when needed regarding the
home care or hospice referral

• Tracks outstanding referrals to ensure the start of care is completed
• Updates the patient’s EMR to reflect the home care and hospice company

providing care to the patient
* Focuses on the needs and requirements of customers, anticipating their needs,
remaining sensitive to customers while performing services for them and being
High School Diploma or GED

• Minimum one (1) year of experience in a health care setting
• Strong computer skills

Physician office, home care or hospice experience preferred

Office Location:  Jackson, MI

8:00 am - 5:00 pm , Monday - Friday

How We Care for You

• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• Mileage Reimbursement
• Company Vehicle Program for field roles
• ID and Fraud Protection
• Care Partnership, and is performed in compliance with the Fair Credit Report

We offer reasonable accommodations throughout the application process, interview
age, disability, or any other protected characteristic.

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