Shift Lead and Cashier

Job Description

Position Category: Guest Services (FIELD-GUESTSRVC)

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions

Complete end-of-shift reports and close out procedures

Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)

Maintain an organized and clean work area

Use suggested selling methods to promote and sell products

Ensure quality service is delivered to every guest

Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management

Determine break schedules and team member placement during shift

Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.

Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

Ensure all activities are in compliance with rules, regulations, policies, and procedures

Complete other duties as assigned

Pay Rates Starting between: $15.15 - $20.53 / hour

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

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