Customer Service Plumber

This Service Plumber role is perfect for a hands-on pro skilled in diagnosing and repairing plumbing and hydronic systems. You'll run maintenance, start-ups, quality checks, troubleshoot complex issues, and even mentor technicians, all within RK's award-winning, safety-first culture with weekly pay and strong training support.
With seven specialized business units working together, we deliver construction, fabrication, manufacturing, and building services with a focus on safety, quality, and craftsmanship.
Our in-house capabilities mean employees see their ideas become real solutions, creating meaningful collaboration and clear visibility into how work gets built. Growth happens through challenging projects, mentorship from experienced builders, and opportunities that stretch your skill set.
With RK University, accredited apprenticeships, competitive benefits, and deep community investment, RK offers the stability of a family-owned company with the opportunity and momentum of an industry leader.
The Service Plumber is responsible for diagnosing, troubleshooting, and repairing a wide range of plumbing and hydronic systems to ensure safe, reliable, and efficient operation. This role includes servicing plumbing and hydronic piping, water heaters, boilers, and pumps; and completing equipment start-ups. The Service Plumber conducts quality control inspections, identifies technical issues, and applies effective solutions while maintaining high standards of workmanship, safety, and customer satisfaction.
Plumbing and hydronic piping, water heaters, boilers and pumps.
Equipment start up.
Quality control inspections.
Guide field staff in properly completing specialized forms required and assist in providing paperwork to the necessary departments.
Carryout owner training as required.
Daily coordination with the Customer Services department.
Make a service-related decision in a timely manner that is in the best interest of the company.
Call for inspection when asked or job requires, meet with inspectors, and make sure job passes all required inspections.
Assist in the training of RK Mechanical Service technicians.
Assist in pricing with Account Managers or Service Writer when required.
Develop lead referrals resulting from service activities for the Sales Department or Service Writer.
Guide field staff in the execution of any or all of the tasks listed above.
Must have working knowledge of all trade materials and tools
Health, Safety, & Environmental

• Awards : Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Benefits : RK Industries offers competitive benefits to support your growth and well-being: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation
• Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program

Applications are accepted on an ongoing basis
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law