Paralegal Full-time Position

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization.

We are seeking a detail-oriented and highly organized Paralegal to join our legal team. The successful candidate will support by managing case files, conducting legal research, preparing legal documents, and ensuring all filings and paperwork are processed efficiently. This role requires a proactive approach to case management and a strong understanding of legal processes to contribute effectively to our team’s success.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.

Conduct legal research and gather relevant information from a variety of resources, including statutes, case law, legal articles, and regulations.

Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs. Assist in the preparation of documents for court filings.

Organize and maintain case files, manage deadlines, and keep track of ongoing legal proceedings. Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence.

Handle other tasks as assigned by attorneys or supervisors to ensure the efficient operation of the legal team.

The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Associate’s degree in Paralegal Studies or related field; Paralegal certification preferred.

Proficiency in Microsoft Office Suite; experience with legal research databases (e.g., Westlaw, LexisNexis) and document management systems.

Strong understanding of legal terminology, processes, and documentation requirements.

Ability to review and organize detailed documents with accuracy.

Paid Time Off: Earn PTO and paid holidays to take the time you need.

Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!

Health Benefits: Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Retirement Savings: Secure your future with retirement savings programs, where available.

Disability Insurance: Short‑term disability coverage is available to help protect you during unexpected challenges.

Life Insurance: Access life insurance options to safeguard your loved ones.

Paid Training: Casual Dress Code: Be comfortable while you work.

While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact centre customer services, and IT services needs by providing general and specialized hosting, software, staff, and services.

MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid‑market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: You will be evaluated in part based on your performance of the tasks listed in this job description.

This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

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