Salesperson for Retail Sales

Salesperson - Kearny Mesa Subaru

The Salesperson is responsible for engaging with customers to understand their needs and preferences, presenting vehicle options, and guiding them through the buying process. This role involves providing exceptional customer service, meeting sales targets, and ensuring a positive buying experience from start to finish.

Greet and assist customers who visit the dealership, providing a welcoming and professional atmosphere.

Conduct thorough needs assessments to understand customer requirements and preferences.

Present and demonstrate vehicles, highlighting features, benefits, and pricing to match customer needs.

Follow dealership procedures to obtain proper identification from customers prior to test drive.

Guide customers through the entire sales process, including vehicle selection, financing options, and closing the sale.

Prepare and present sales proposals, including detailed quotes and trade-in evaluations.

Negotiate terms and finalize agreements in alignment with dealership policies and customer satisfaction.

Maintain in-depth knowledge of the dealership's vehicle inventory, including specifications, features, and benefits.

Provide accurate information and advice to customers on vehicle features, pricing, and financing options.

Address and resolve customer inquiries, concerns, and complaints in a professional and timely manner.

Follow up with customers post-sale to ensure satisfaction and address any additional needs or issues.

Build and maintain strong customer relationships to encourage repeat business and referrals.

Meet or exceed individual and team sales goals and targets.

Track and report on sales performance, including leads, sales conversions, and customer feedback.

Participate in sales meetings and training sessions to enhance skills and performance.

Process sales paperwork, including contracts, vehicle registrations, and financing applications.

Maintain accurate and up-to-date customer records in the dealership's CRM system.

Represent the dealership in a positive and professional manner at all times.

Participate in dealership events, promotions, and community activities to promote the dealership and its offerings.

Adhere to dealership policies, procedures, and ethical standards in all sales activities.

Minimum 1 year of customer service, sales, or retail experience.

Valid state sales license.

Previous experience in automotive sales or a similar customer-facing role.

Excellent communication and interpersonal skills, with the ability to engage and persuade customers.

Strong understanding of automotive products, sales processes, and financing options.

Proficient in using CRM systems, dealership software, and Microsoft Office Suite (Excel, Word, Outlook).

Proven track record of meeting or exceeding sales targets and goals.

Prolonged periods sitting at a desk and working on a computer.

Prolonged periods of standing and walking throughout retail space.

Work in both indoor and outdoor settings.

Medical Insurance

• Dental Insurance
• Employer Paid Life Insurance
• Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. religious creed; religious dress/grooming; gender identity (meaning a person's identification as male, female, a gender different from the person's sex at birth, or transgender); military or veteran status; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); physical disability; mental disability; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.

Sunroad Automotive