Concierge- Customer Support

Mercedes-Benz of Jackson Rare Opening for a Customer Service ProfessionalMercedes-Benz of Jackson has a rare opening for a customer service professional. If you're starting out or looking to make a career change, this is a great opportunity to join a Fortune 500 company.Mercedes-Benz of Jackson has an opening for a concierge to enhance the car-shopping and buying experience of their customers. This is an important role responsible for ensuring that customers are delighted with their experience at Mercedes-Benz of Jackson. If you like cars and making people happy, automotive retail might be perfect for you.Come be a part of the automotive industry future with the Lithia & Driveway family, a Fortune 500 company. Support sales representatives before, during and after the sale with focus on the customer product experienceDemonstrate key technologies and explain benefits to customersTroubleshoot any customer needs or concerns with tech supportAssist in test-drives to explain technologies and features of vehicle to customerUse technologies with demonstration software, including video product presenter to showcase vehicle configurationQualifications:Experience working in product specialist role preferredPrevious experience working in an automotive retail settingExcellent communication skills both written and oralOutstanding customer service skillsAcceptable driving record and a valid driver's license in your state of residenceWe offer best in class industry benefits:Competitive payMedical, dental and vision plansPaid holidays & PTOShort and long-term disabilityPaid life insurance401(k) retirement planEmployee stock purchase planLithia learning centerVehicle purchase discountsWellness programsHigh school graduate or equivalent, 18 years or older required. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.