Part-Time Front Desk/Client Service Rep

Client Services RepresentativeCompetitive Compensation + Excellent BenefitsCompensation is competitive and based on experience and qualifications. We recognize team members who are committed to providing exceptional service and compassionate care.Our reception team plays an essential role in creating a welcoming and professional experience for clients while supporting both our general practice and emergency hospital teams. This position is ideal for someone who enjoys helping people, loves animals, and thrives in a fast-paced veterinary environment.About All City Pet Care Veterinary Emergency HospitalFor more than 25 years, All City Pet Care Veterinary Emergency Hospital has been a trusted resource for veterinary care in our community. We are proud to be an AAHA-accredited hospital, reflecting our commitment to high standards in patient care, safety, and medical excellence.What We OfferFull-Time Team Member Benefits Include:Competitive compensation based on experience and qualificationsMedical, dental, vision, and life insurance401(k) with company matchPaid time offContinuing education opportunitiesEmployee pet care discountsPaid holidaysUniform allowanceProfessional development opportunitiesCareer growth opportunitiesSupportive, collaborative team culturePart-Time Team Member Benefits Include:Competitive compensation based on experience and qualifications401(k) eligibilityEmployee pet care discountsUniform allowanceSupportive, collaborative team cultureFlexible scheduling opportunitiesPosition SummaryVeterinary Receptionists are often the first and last point of contact for our clients and play a vital role in delivering an exceptional customer experience.ResponsibilitiesWelcome clients and patients with professionalism and compassionAnswer phones and assist clients with questions and concernsSchedule appointments and manage client informationAssist with patient check-in and check-out processesProcess payments and prepare accurate estimatesCommunicate effectively with doctors, technicians, and hospital staffMaintain accurate client and patient recordsProvide exceptional customer service during routine and emergency visitsHelp maintain an organized and professional reception areaQualificationsHigh school diploma or equivalent preferredCustomer service experience preferredVeterinary or medical experience is a plus but not requiredStrong communication and organizational skillsAbility to multitask in a fast-paced environmentProfessional, compassionate, and team-oriented attitudeAbility to handle emotional conversations with empathy and professionalismScheduleWe are hiring for full-time and part-time opportunities. Our hospital operates 24 hours a day, 7 days a week, and candidates must have availability for flexible scheduling, including evenings, weekends, and holidays as needed.Benefits:401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountPaid time offVision insurance Nashville Veterinary Specialists + Animal Emergency