Head of Product Management & Innovation

Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role is within Chamberlain Group's Product Management Group function. A successful incumbent is expected to (i) Develop, communicate and implement product strategy for assigned business unit product category; deliver brand strategy, product category management, integrated marketing planning and pricing strategies and (ii) Drive annual and multi-year operating plans and results for their product category, which is aligned to overall Chamberlain Group business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product category financial performance; Responsibilities Develop, communicate and implement product strategy for assigned business unit product category; deliver brand strategy, product category management, integrated marketing planning and pricing strategies
Drive annual and multi-year operating plans and results for their product category, which is aligned to overall Chamberlain Group business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product category financial performance; Own achievement of product category average net selling price and gross margin, recommending and implementing pricing objectives, strategies, and guardrails to extract maximum value on new and existing products; focus on growing revenue through product line mix and average net selling price improvements, improving margin through cost reductions and updating product line with incremental innovation, growing engagement through improvements to user experience
Define and communicate the product category vision in support of the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development and releases, sustaining product support and insight driven; product strategy should include both hardware and software focus in order to deliver compelling user experiences
Develop and implement the strategy for their product offering, brand, and channels; partner with marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; Serve as Product Owner leading the development and owning the implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams
Ensure cross-functional marketing team has the necessary processes and procedures in place to manage the quality, cost, and delivery of products; Develop a clear after-sales and service strategy to ensure customers are cultivated and supported in the long term, with the Customer Experience and Marketing teams, as appropriate
Provide product content guidance and prioritization, integrated marketing planning and pricing strategies, facilitating and/or leading daily scrum activities, and executing against clearly defined timelines
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.
Education and Experience Requirements Bachelor's Degree in Business, Marketing, Computer Science, Engineering, or related field.
base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.
This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
marital, disabled or veteran status. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence View email address on click.appcast.io.
Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.Follow us on LinkedIn and Instagram.

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