Front Desk/Receptionist - Full Time - Evenings
IHG
Job Description Sincere Hospitality is actively hiring for a Front Desk Agent
Sincere Hospitality is a new hotel management company founded on the belief that people are the heart of hospitality. Our mission is simple: to create a culture built on care, respect, and genuine service. We are proud to serve our guests, support our team members, and positively impact the communities we operate in.
We are currently seeking a Front Desk Agent who is passionate about delivering elevated, guest-centered service. As a Front Desk Agent, you will be the face of the hotel and the first point of contact for each guest. Your daily responsibilities will include greeting and checking in guests, answering questions, handling reservations, resolving concerns with tact and efficiency, and maintaining an organized and polished front desk area. You should be comfortable managing a variety of tasks, including responding to emails and phone calls, processing payments accurately, updating guest records, and providing knowledgeable assistance about hotel services and local attractions. We are looking for someone with a high school diploma or GED and previous experience in customer service or hospitality is preferred. Proficiency in Microsoft Office is important, and familiarity with hotel property management systems is a plus. Candidates must be available to work flexible shifts, including mornings, evenings, weekends, and holidays. That's why we offer competitive wages and meaningful benefits for both full-time and part-time employees. These include paid time off, holiday pay, hotel discounts, a fully paid day off on your birthday, and referral bonuses for helping us grow our team with like-minded individuals.
If you're someone who finds joy in helping others, values sincere service, and wants to be part of a company that puts people first, we invite you to apply today and help us set a new standard for hospitality.
Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
$12 - $16 per hour
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