Teller / Bank Teller - Nights

Join us on our journey to being the Best Community Bank in America. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026Newsweek's America's Greatest Workplaces 2024, 2025 and 2026Forbes America's Best Banks 2024 and 2025Forbes Best-in-State Banks 2020, 2021. 2025 and 2026TIME's America's Growth Leaders 2026 award winnerAt Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.Job PurposeThis position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service.Job DutiesDeliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times.Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution.Maintain a position of trust and responsibility by keeping all customer business confidential.Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.Will be responsible for processing complex multi-step teller transactions.Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution.Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals.Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce.Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult.Will be responsible for following operational standards regarding security, risk management, and compliance.Consistently completes required training for all bank and branch policies and procedures.Will perform special projects as assigned.Minimum 1-year related work experience in customer service.Proficient in basic computer operations and standard applications, with the ability to quickly learn and navigate job-specific software to perform daily tasks with accuracy and efficiency.Trustworthy and confidential behavior is essential in this role.Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.Minimum 1-year related experience in customer service.Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.If you are unable to complete this application due to a disability, contact View email address on click.appcast.io to ask for an accommodation, alternative application process, or other inquiries