Receptionist, Full time, Part Time and/or Weekends!

Tax Preparer Greeter/Receptionist

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. We are here to ease their stress and provide expert customer service and tax knowledge. Flexible schedules available:

Day shift

Night shift

Weekends

Weekdays

Full-time or part-time

The greeter/receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.

Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts

Assists with scheduling tax preparation appointments

Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when tax preparers are with other clients

Customer service or sales experience preferred

High school diploma/GED, or equivalent related business experience

Compensation: $16.00 - $18.00 per hour