Baker/ Bakery Production

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job DescriptionResponsible for baking products for orders and to replenish displays. Additionally, ensuring to always maintain a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting RelationsAccountable and reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department ManagerPositions that report to you: Apprentice Baker, Bakery Designer, Wrapper, FryerPrimary Duties and ResponsibilitiesProvides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the storeMakes an effort to learn customers' names and to address them by name whenever possibleAssists customers by: (examples include) escorting them to the products they're looking forsecuring products that are out of reachloading or unloading heavy itemsmaking note of and passing along customer suggestions or requestsperforming other tasks in every way possible to enhance the shopping experience.Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.Checks orders for the day and sets up a timeline and production schedule.Inspects incoming products quality and quantity, e.g. mispicks.Understands the use and issues related to bakery equipment and follows up on potential maintenance issues.Reviews department for potential safety issues, e.g. hot racks or knobs in hot water.Operates as a lead with bakery clerks.Prioritizes orders as per customer and department manager request; Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Secondary Duties and ResponsibilitiesOrders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager.Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products.Writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager's absence.Performs other job related duties and special projects as required.interpret instructionsAbility to do arithmetic calculations involving fractions, decimals, and percentagesMust be able to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction.Education and ExperienceHigh school or equivalent experience (department training helpful) and over six months up to one year of similar or related experience.Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, color vision, depth perception, and field of visionMust be able to perform the following physical activities: There is frequent exposure to dampness, vibrations, equipment movement hazards, and occasional exposure to cleaning chemicals/solvents. Equipment Used to Perform JobMixers, proof box, ovens, sheeter, rounder, dishwasher, fryer, telephone, and intercom, cash register, label machine, shrink wrap machine, RPM, copy cake machine.ContactsDeals with customers and the general public on a daily basis, works with suppliers/vendors weekly, and deals with Federal/State Governmental or Regulatory Agencies yearly.ConfidentialityHas access to confidential information including sales.