Head of Programme Management

Associate Program Director - Behavioral Health Licensed Therapist Required: You must be a licensed therapist to qualify for this position

Evening Hours: The position requires evenings. In-Person, Monday to Friday from 11:00 am - 8:00 pm

As the Associate Program Director, you play a pivotal role in ensuring the fidelity of clinician teams and business operations. Your focus is on maintaining effectiveness and efficiency while upholding quality, efficacy, and the OCD Anxiety Centers value drives within decision-making processes and professional conduct. OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.

Receive up to $400 reimbursement on CEU's per renewal cycle

Core benefits: medical/dental/vision, with the company contribution to medical benefit for employee

Company-paid employee life insurance

Paid time off includes 15 days (120 hours) of “Paid Time Off”, 5 days (40 hours) of “Sick Time”, and 9 days (72 hours) “Company holiday” pay

Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career

The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at OCD Anxiety Centers and are measured against the highest possible standards of ethical business conduct:

Key Performance Indicators (KPIs):

Customer Satisfaction: 4.5

Achieve Early Discharges of Achieve Achieve a facility tour rating of 90% or better.

Maintain a caseload of 4 or more clients based on facility needs.

Maintain comprehensive written documentation, ensuring high client satisfaction and effective grievance management.

Work closely with the Program Director to ensure adherence to programming and operations, supporting the clinical team with problem-solving.

Provide clinical supervision and oversight for Behavioral Health Technicians, contributing to the interdisciplinary treatment team.

Master de-escalation techniques, crisis planning, and management, adhering to company policies.

Leadership and Management:

Manage and negotiate peer-to-peer reviews with insurance companies.

Implement initiatives to enhance employee satisfaction and address concerns identified in surveys.

Oversee clinical integrity, referral management, and facility budget.

Ensure staff training and achievement of standardized KPIs.

Conduct Train the Trainer coaching, audits, and floor training for clinical fidelity, monitoring productivity, and providing feedback.

Manage time cards and requests for direct reports, engaging with employees for training and skill development.

3- 5 years management experience

Accurate and efficient electronic data entry

Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software

2+ years’ experience in supervising/management position

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law.