Head of Recruiting & HR

Human Resources Manager Role & Expectations

A-1 Little John is proud to hire and promote based on Core Values:

Every team member rides for the brand.

Every team member respects team members and customers 100% of the time.

The HR Manager is responsible for leading day-to-day HR operations for A-1 Little John, ensuring the company's HR systems, payroll, benefits, workforce administration, and employee and driver credentialing remain accurate, compliant, and audit-ready at all times.

This role owns HR systems administration (Paycor), payroll processing for the entire company, and benefits administration across the employee lifecycle, partnering with department managers to build and enforce accurate time tracking and approval practices and to ensure a strong employee experience.

This role also owns collaboration with department managers so all leaders consistently follow company hiring, employee performance, and accountability systems. The HR Manager maintains all company documentation regarding employees and terminations, and coordinates termination processes across internal partners and integrated platforms.

This role owns all company workforce administration and workers' compensation daily practices and processes.

This role also owns the HR side of DOT screening and credentialing, serving as the primary internal point of contact with partner services for background checks, drug and alcohol testing, and DOT-required documentation.

This role is also an executive administrative support role. The HR Manager does not supervise employees, but collaborates to deliver support systems for employee development and training. This role directly owns the systems, documentation, and processes department managers use to hire, pay, evaluate, and separate employees consistently and compliantly.

The role works cross-functionally with internal leaders and external partners, including partner services, to streamline HR systems, payroll, benefits, and credentialing across the company.

HR Systems & Employee Lifecycle Management (20%)

Serve as primary owner of Paycor, ensuring data integrity, consistent processes, and effective system utilization

Administer core employee lifecycle transactions, including hires, job and compensation changes, and organizational updates, in alignment with policy and audit requirements

Partner with HRIS IT to support workflow configuration, eligibility rules, security roles, and system enhancements; Manage system updates and releases, including impact assessments, user communications, job aids, and training for HR partners and managers

Hiring, Performance & Accountability Systems Oversight (20%)

Partner with department managers to ensure all leaders consistently follow company hiring, employee performance, and accountability systems

Own and maintain all company documentation regarding employees, performance records, and terminations

Coordinate termination processes end-to-end across internal partners and integrated platforms

Collaborates to maximize Paycor ATS, HR, Talent Development and LMS systems.

Benefits Administration, Vendor Management and Insurance Administration (15%)

Manage benefits vendors and broker/consultant relationships; support renewals, plan changes, and service-level monitoring

Manage the Company’s Insurance Policy.

Serve as the primary point of contact for payroll-related vendor and platform coordination

DOT Screening & Credentialing Coordination, Fleet Registration (10%)

Serve as the primary internal point of contact with partner services for background checks, drug and alcohol testing (including random testing) and DOT-required credentialing

Monitor, communicate and ensure real time updates across Safety Training Partner, ISNetworld and Veriforce

Responsible for all fleet registration and regulation compliance.

Own workers' compensation administration, including claims coordination, documentation, and reporting

Partner with department managers and external partners on workers' compensation case management and return-to-work coordination

Manage the full cycle of the company’s Worker’s Compensation program.

HR Reporting & Process Improvement (10%)

Design and maintain HR dashboards and reports (headcount, attrition, tenure, benefits participation, DOT/credentialing status, and other workforce metrics)

Evaluate and improve HR processes, documentation, and controls to increase efficiency, accuracy, and employee experience

HR Documentation & Policy Support (5%)

Develop and maintain HR operational procedures

Provide support for handbook and policy documentation as assigned

Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience)

5+ years of progressive HR operations experience with significant hands-on responsibility for HRIS and benefits administration

Demonstrated experience administering Paycor (or similar HRIS/payroll platforms), including troubleshooting, audits, and end-user support

Experience with benefits operations, including life events, carrier feeds, reconciliation, and vendor management

Experience owning payroll processing and compliance, including deductions, reconciliations, and pay-impacting transactions

Experience administering workers' compensation programs, including claims coordination and compliance documentation

Experience coordinating background checks, drug testing, and DOT-required screening with a third-party administrator such as partner services

Exceptional communication, employee development and culture building communication skills.

Strong analytical skills to build and interpret HR dashboards and workforce metrics

Full Medical, Dental, and Vision Insurance as per company policy

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