Security Professional Full Time Second Shift

We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including:

Cancer care
Critical care medicine
Digestive disorder care
Heart and vascular disease care
Laboratory services
Obstetrics and gynecology care
And care for many other injuries, illnesses, and conditions
News & World Report
Named a top 50 cardiovascular hospital by Watson Health
Full time 40 hours
Evening (2nd) shift
Baystate Medical Center
Excellent Compensation High-quality, low-cost medical, dental and vision insurance

• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service.
• Wellbeing programs that include but are not limited to mental, physical, and financial health.
• Pet, home, auto and personal insurance
• Life insurance

Under the direction of the security supervisor, protects the life and property of all persons on Baystate Health property. Ensures consistent and safe service delivery throughout the medical center /hospital. Patrols hospital buildings and grounds and acts to deter loss of institution, employees, patients, and visitors by preventing illegal entry by unauthorized individuals. Monitors surveillance cameras and reports any suspicious activities. Enforces the access control program. Examine doors and windows to ensure they are secure and check and maintain hospital vehicles' security. Monitors fire, security, and infant security protection systems as applicable. The officer is responsible for responding to all calls for assistance and responding to emergency codes. Provides escorts for patients, visitors, employees, and students. Assists in traffic control for fire and other emergent situations. Performs special assignments as assigned by the Security Supervisor
1) Patrols facility and grounds or maintains fixed post coverage, inspecting security, health, and safety hazards, unauthorized persons, and unsecured doors and windows, making notifications, or taking corrective actions as necessary. Responds to calls for service, alarms, and emergency code activation, rendering aid, traffic/pedestrian control, and clinician assistance, such as de-escalating emotionally distressed persons who may pose a safety risk to themselves or others. 2) Enforces the access control program.
Issues visitor badges by policy. Explains access denials clearly, following policy guidelines. Identifies persons without identification in all areas of Baystate Health facilities. Documents inspection of high-risk areas. Takes immediate action to correct security/safety problems. Conducts building rounds to ensure that doors/windows are securely locked.

1. Focus on the protection, safeguarding, security, and customer service needs of patients, visitors, and employees, as well as their possessions and medical center property, in a manner that maintains the highest quality of safety and service to the BH Community.
2. Responds to codes and other emergencies immediately as directed by the supervisor. Operates fire equipment following department procedures. Has a working knowledge of emergency response plans and assists the supervisor and Emergency Management Director in setting up the emergency operations center (EOC). Keeps fire lanes clear of traffic. Performs traffic control for helicopter landings. Understands policy on the use of force. Manages complex, dynamic, and emotionally charged situations in an effort to restore order. Works with other departments to provide a team approach to managing disruptive incidents

7) Provide escorts as directed by security supervisor. Collects all required preliminary information at the incident scene, including personal data, property data, relevant times, and circumstances. Checks all repositories and nursing units and shows the ability to trace patient progress through the facility.
Controls the movements of patients the medical staff identifies as being at risk. Provides temporary support to clinics, offices, or other areas as required. Ensures timely and safe escort to employees and others within the medical facility for Behavioral Patients and Criminal Traumas or others as requested by care team. Performs patient watches in Emergency Department and on inpatient units on occasion and upon request.
11) All regions may assist inpatient units on occasion and upon request in the event of physically aggressive patients.
13) Completes all incident reports objectively, writes in a clear and legible style, and submits all incident reports and accompanying documentation to the Supervisor before departing at the end of their shift

1. When on building rounds, officers will be required to swipe at any card access reader they come across during rounds.
2. Demonstrates professionalism when directing employees, staff, visitors, and patients to all areas of the hospital as requested. Provide assistance to above as needed.

Operate weapons detection equipment according to manufacterer guidelines and organizational protocols. Conduct visual inspections of bags, personal items, and equipment required. Maintain awareness of behavioral indicators that may signal potential safety risks.
18) BMC Only-Officers will provide escorts to the Operating Room or other procedures areas as required and for admissions to nursing units for Criminal traumas. They will also support nursing units in the event of a Criminal Trauma admission by screening visitors at the bedside with Photo ID checks on all visitors and positioning themselves outside the patient room for the first 48 hours of any admission. 19) Has a working knowledge of the Security Operations Center SOC.
High School/GED Diploma
Customer service background and the ability to communicate effectively.
3-6 months of military, police, fire, corrections, behavioral health, or healthcare security experience. If no security-related experience, an associate or bachelor's degree in a related field may be considered in lieu of experience.

Proficient in Microsoft Word, report writing skills, and good customer service/communication skills. Utilize computer systems to document work activity and to assist visitors in determining where patients are located

Driver License - OtherOther, International Association Healthcare Safety and Security Basic Officer Certification - I.Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.