Senior HR Generalist, Employee Relations and Recruitment

In this role, you will help build the people and operational foundation for the site while owning end-to-end HR processes and serving as a central point of support for employees. Reporting to the Director of Human Resources , you will also oversee day-to-day office operations as the team scales.

Role overview This Senior Human Resources Generalist position manages the full employee lifecycle, from recruiting and onboarding through engagement, employee relations, compliance, and offboarding. You will lead key HR programs and help ensure documentation and records remain audit-ready, while also supporting the practical operations of the Columbia office.

Key responsibilities Support full-cycle recruiting for assigned roles, including hiring manager intake, sourcing, screening, interview coordination, and offers.

Build an onboarding process from the ground up, including pre-start check-ins, paperwork, and setup of new hire systems.

Serve as the main point of contact for new hires from offer acceptance through their first weeks.

Oversee timely, compliant completion of I-9 verification , background checks, drug screening, and fingerprinting.

Maintain and optimize ATS/HRIS .

Design, run, and analyze new hire and exit surveys , and present trends and recommendations to HR leadership.

Identify retention risks and recommend proactive solutions.

Advise managers and employees on HR policies and workplace concerns.

Lead or support investigations , conflict resolution, and performance improvement plans.

Maintain the employee handbook , policies, and SOPs.

Support performance management cycles and benefits administration, including open enrollment .

Track HR metrics such as turnover , time-to-fill , and engagement .

Mentor HR Coordinators and junior team members.

Create process flow charts, SOPs, and job aids for core HR workflows.

Lead or contribute to projects including handbook updates, HRIS improvements, and policy rollouts.

Serve as the main contact for daily office operations.

Manage relationships with landlords, building management, and vendors, including janitorial, maintenance, security, and HVAC.

Order and manage supplies, equipment, and vendor accounts.

Plan workstation setup and seating for new hires with IT.

Oversee safety and emergency preparedness, including fire drills and first aid supplies.

Track the facilities budget and review invoices.

Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent education and experience).

5+ years of progressive HR generalist experience, including full-cycle recruiting, employee relations, and compliance.

Strong organizational and project management skills with the ability to juggle multiple priorities and stakeholders.

Proficiency with HRIS/ATS platforms and experience writing clear process documentation.

Sound judgment and attention to detail with confidential information, including I-9s , background checks, and employee relations matters.

Technologies ATS

HRIS

Preferred qualifications Experience mentoring or leading junior HR staff.

Experience with office operations, facilities, or vendor management.