Referral Coordinator - Ambulatory Clinic - Full Time

Virtual Vocations Inc

To support timely patient access, the full-time Relief Referral Coordinator will manage the intake, triage, and processing of external patient care requests for ambulatory clinics and diagnostic services, ensuring accurate documentation and routing within the electronic medical record system.

Key responsibilities

Receive and process incoming referrals, validating completeness and urgency based on established criteria

Communicate with external providers and internal stakeholders to clarify referral details and obtain necessary information

Monitor referral workflows, identifying trends and quality concerns to support operational improvements

Required qualifications

Bachelor's degree plus 2 years' experience in an ambulatory clinic, OR an Associate's degree plus 4 years' experience, OR a High School diploma plus 6 years' experience in an ambulatory clinic

Knowledge of multiple ambulatory workflows

Experience interpreting medical terminology and ICD10 diagnosis codes

Proficiency in using Epic electronic medical records in an ambulatory or access-focused workflow

Ability to manage competing priorities in a high-volume environment while maintaining accuracy

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Vacancy posted 1 day ago

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