RN Virtual Health Services I

LifeLong Medical Care has an exciting opportunity for a Registered Nurse II - Triage to join our multidisciplinary team to provide patient care via telephone triage and our electronic health record. This is a Hybrid/Remote role. Candidate must live in California and have a CA RN License . The ideal candidate must have a commitment to providing high quality primary care for complex patients, dedicated to building a collaborative team model of care, ideally experience working with Covid-19 related care and an interest in serving a diverse patient population. Communication is a key component of a triage nurse's job. In addition to talking with patients who may be experiencing a medical emergency, triage nurses relay patients' conditions to other medical personnel, including doctors and nurses, and provide information to patients.
As a Federally Qualified Health Center in Northern California with over 49 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.
We offer a competitive annual pay range of $51.00 - $59.13 per hour depending on years licensed, and excellent benefits, including medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan, and commuter benefits.
Participate in the coordinated care for patients seeking care via telephone and MyChart messages
Follow up with patients and ensure communication with the primary care team.
Coordinates with Care Transitions team for all hospitalized patients to ensure timely follow-up and return to primary care.
Coordinates care closely with other team members to identify patient self-care goals and ensure that medical and psychosocial needs are met.
Facilitates follow-up care as needed.

Current, unencumbered license to practice as a Registered Nurse in California.

• Ability to effectively coordinate care with triage assistants and other support staff, encourage and nurture development and growth, to build a strong and productive team.
• Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
• Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
• Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and empathetic staff.

Associates or Bachelor's Degree in Nursing.

• Current and valid California Registered Nurse license and BLS.
• Proficient in Microsoft office suite
• Electronic health records, EPIC preferred.
• A minimum of 1 year of experience as a LifeLong Medical Nurse or 2 Years of experience as a Registered Nurse.

Ideally Bilingual in Spanish
• Ideally holds a California Public Health certification.