Head of Client Support Services

When you’re an Orkin Service Manager, you’re quality control, ensuring top-notch service from the industry leader with more than 125 years as the best in pests.

Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.

With Orkin’s award‑winning training program, you’ll receive all the tools you need to succeed . That means no industry experience required to start building your career. As a Service Manager , you’ll be a leader in a high‑performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top‑notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know‑how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improves where you live and work.

Lead an entire service operation upon completion of paid training

Motivate the service team to consistently provide world‑class service

Assist with recruiting top talent on the service team

Train and develop Orkin Pros through hands‑on management

Lead training meetings

Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time

Monitor scheduling, routing, and inventory to drive efficiencies and productivity

Competitive earnings and a company vehicle with gas card

Company provided iPhone and iPad with sales software

Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance

401(k) plan with company match, employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, dependent scholarship awards

Industry leading, quality, comprehensive training program

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

The Pest Management Industry is growing – and is a recession resistant line of business

You have a service‑oriented mindset that leads you to build loyalty and trust with clients

You want to join a company that supports the community

NYSE: ROL), headquartered in Atlanta, GA

High School Diploma or equivalent required

Ability to work in the field independently and interact with our great clients

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator

The hiring process will be conducted in compliance with all federal, state and local laws. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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