Salesperson for Retail Sales

Sales Associate

The primary responsibility of this role is to deliver excellent customer service, including, but not limited to: cashiering, putting out stock, and customer service. Hassett Hardware strives to create a workplace culture that embodies our Core Values: In it Together, Every Customer Every Time, Do the Right Thing Not the Easy Thing, and Communication Makes or Breaks Us.

Greet customers by asking the magic question: “What can I help you find today?”

Ensure that the department you are responsible for is performing (on a weekly basis) to the expectations of the Store Manager.

Ensure each customer receives outstanding service which follows the S.A.S process and by mystery shop standards.

Execute the daily operational, day-to-day goals and priorities assigned by store management.

Assist in the training and development of peers.

Uphold merchandising and store cleanliness standards.

Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.

Aid customers in locating merchandising in store, on acehardware.Solicit customers to open an Ace Rewards card.

Answer customers’ questions and provide information on procedures and policies.

Sales and marketing experience with retail programs, establishing relationships, and working with customers.

Knowledge of retail computer systems, MS Word, and Excel is a plus.

A commitment to service excellence and customer satisfaction.

Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.