Event Services Server - Part Time

Room Service - AM In Room Dining Server DEPARTMENT: Food & Beverage

REPORTS TO: Food & Beverage Manager

Perform pre- and post-work shift duties.

Take guest orders via telephone using upselling techniques to maximize profitability.

Have complete knowledge of all food and beverage menu items and their specifications, including ingredients, preparation, and garnishments.

Enter beverage and food orders through the Point-of-Sale system, notifying the kitchen of any special requests.

Prepare the delivery tray and room service cart with proper condiments, silverware, linens, glasses, utensils, etc.; ensure order is complete prior to leaving the kitchen.

Efficiently deliver all beverages and food to patrons in adherence to The Dewberry’s upscale service standards and food handling procedures.

Verify the accuracy of the bill and present it to the patrons to receive a signature upon food delivery.

Handle all cash, credit card and room charges as prescribed by The Dewberry Standards, Policies, and Procedures.

Remove soiled trays from hallways or elevator landings and deliver them to the dishwashing station.

Run food to other outlets as needed.

Provide solutions to patron complaints and escalate to management as necessary.

Turn in daily shift receipts to the Manager on Duty.

Follow local and state laws and The Dewberry’s policies and procedures for the service of alcoholic beverages to patrons.

High School diploma/GED.

One year of food and beverage experience.

Knowledge of safe food handling procedures.

Ability to work nights, weekends, and holidays.

Education Reimbursement*

• Complimentary Downtown Parking
• Best-in-class health & supplemental insurance*
• Financial Advising with Roadside Capital
• Advancement & Growth Opportunities
• Full-Time and Part-Time Positions
• Flexible Paid Time Off

*We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.

As the 2025 Virtuoso Best Independent Hotel in the World and a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center.

Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern ReimaginedTM,” which he developed over the course of an eight-year renovation and preservation of the building.

The Dewberry features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, as well as the curated boutique The Shop.

Recognized globally for its excellence, The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.