Registrar I - Full Time

Improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
Schedule: Full‑Time, Days. No holidays/no weekends.
What You’ll Do Register patients presenting to Northwest Medical Center, conduct patient interviews to obtain registration information, complete required forms and obtain signatures, initiate financial counseling, collect monies owed, verify insurance at point of service, calculate patient estimates, and serve as the focal point for initial communications.
Responsibilities Accurately obtain all required information to perform patient registration for all services.
ED, Outpatient, Surgery, and Financial Counseling.
Assist the supervisor with daily reports related to registration accuracy, identify trends, and offer solutions.
Coordinate training and orientation documentation with supervisor direction.
Obtain authorizations and verifications for services and enter information into the system.
Obtain accurate insurance information for billing purposes.
Complete all required data for financial services.
Effectively communicate with customers and assist with inquiries.
Meet production standards of collection goals for NWMC.
Refer uninsured and underinsured patients to financial assistance.
Proficiently use the computer system to access patient information, email, and other required systems.
Requirements High school diploma or GED required.
1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred).
Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly.
Strong customer service skills and professional communication (phone, email, and in‑person).
Minimum 6 months of customer service experience required.
Knowledge of computers and standard office equipment required.
Typing speed of at least 35 words per minute required.
Medical office experience preferred.
Benefits Health, vision, and dental insurance.
Retirement with employer match.
Wellness program with discounts or cash bonus participation.
Paid time off (PTO) or flex time off (FTO).
Payroll deductions at various in‑house locations such as cafeteria and gift shop.

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