Head of Engineering Programme Management

Amazons Reliability Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely efficiently and at peak performance. A Program Manager in Central RME will drive initiatives that optimize operational capacity enhance network performance and deliver measurable improvements. This role focuses on program execution addressing operational barriers implementing standard work practices and collaborating with RME non-RME stakeholders and Operations teams.

Drive cross-functional programs projects and initiatives impacting operations; Partner with RME non-RME and Ops stakeholders to conduct root cause analysis eliminate operational barriers and deliver continuous improvement initiatives across the network.

• Maintain and update capacity models including data inputs methodology documentation and output validation to support capacity utilization goals.
• Use analytics for data-driven decision-making; monitor performance and escalate issues requiring corrective actions.
• Create and maintain program artifacts including business requirement documents initiative plans and status reports.
• Implement standard work practices that improve key business metrics and translate lessons into standards across assigned sites or programs.
• Communicate program status risks and outcomes to stakeholders and management; inform decision-making through clear narratives and data-backed recommendations.
• Remove operational barriers through hands-on problem-solving to deliver immediate results.
• Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:

Medical Dental and Vision Coverage

3 years of program or project management experience

• 3 years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• 3 years of driving process improvements experience
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave.