Customer Care Concierge I, Part-Time

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the United States, united by a shared purpose to enrich the lives of seniors and Team Members alike. Serving thousands of residents and families in more than 13,000 units, we operate with a deep commitment to our foundational Pillars of Excellence, ensuring personalized care, hospitality, and lasting connection. Provincial communities have earned Great Place to Work® certifications from 2022–2026. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, helping every team member build a fulfilling and purpose-rich career. Flexible scheduling options with full-time and part-time hours

• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• Paid training
• Employee Assistance Program

Our community is looking for a Concierge to join our team.

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Carries out telephone answering and reception duties as required.

Greets residents and visitors. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.

Organizes, distributes mail to residents, Executive Director and Department Coordinators.

Maintains resident forms for miscellaneous credits.

Maintains adherence to all company personnel policies and established operating policies and procedures.

High school diploma or general education degree (GED) preferred.

One to three years customer service experience and/or training;