Receptionist - Engineering Firm

Upchurch is a rapidly growing , full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions , establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support— helping clients maximize building performance, energy efficiency, and equipment lifespan .

The Receptionist serves as the first point of contact for customers, vendors, field technicians, and visitors, providing professional and courteous service while supporting daily administrative and operational activities. This position is responsible for managing incoming calls, coordinating information, maintaining accurate records, assisting with purchasing and billing documentation, and supporting scheduling and field-service operations.

Call Management & Customer Support

Answer incoming phone calls promptly and courteously, providing a professional first point of contact.

Document call details when follow‑up actions are required.

Purchase Order Processing

Previous receptionist, administrative, customer service, or office experience preferred.

Ability to manage multiple tasks and priorities in a fast‑paced office environment.

Strong computer, email, data‑entry, and recordkeeping skills.

Ability to maintain accurate and confidential records.

Reliable, dependable, and committed to providing excellent customer service.

Health, dental, and vision insurance.

Paid time off and holiday pay.

Opportunities for professional development and certification assistance.

We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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