Head of Growth Operations - Remote

Location: Hybrid - Omaha, NE or Remote - United States

As the Manager of Growth Operations at Buildertrend, you'll help shape how we grow, expand, and retain customer relationships at scale. Your work will improve the systems, processes, and operating rhythms that help our Growth team identify the right opportunities, make informed decisions, and execute with precision. You'll partner with leaders across the business to turn strategy into action — using data and operational excellence to drive new customer growth and stronger business outcomes. In your first six months, success means driving incremental operational improvements, being a strong partner to the business across key initiatives and helping teams apply first-principles thinking to prioritize and execute the 20% of work that drives 80% of the impact.

Design, implement, and improve upsell and cross-sell processes that create a seamless customer experience and support revenue growth.

Partner with Growth leadership to identify, prioritize, and execute strategic initiatives that improve performance and pipeline health.

Build and manage recurring operating cadences that provide clear visibility into performance, goals, trends, and next steps.

Analyze sales and operational data to identify opportunities, risks, and areas for improvement.

Partner with Business Systems and frontline leaders to evaluate, implement, and optimize go-to-market technologies and reporting.

Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work. You use AI fluently and skeptically — fast where it helps, careful where it matters, and always the human in the loop on quality.

Bachelor's degree in business, finance, or a related field required. MBA or advanced degree a plus.

5+ years of experience in Growth Operations, Revenue Operations, or Sales Operations within a B2B SaaS or technology company required.

Deep expertise in the Growth tech stack, particularly Salesforce — configuration, reporting, dashboards, data governance, and process design.

Outstanding project management and organizational skills; you bring structure, rigor, and consistency to everything you touch.

Strong analytical chops and a habit of letting data drive decisions.

Trust is the foundation of effective partnership.

Exceptional health packages, including medical, dental, and vision coverage, plus life insurance and short- and long-term disability benefits

A 401(k) plan with Buildertrend matching contributions to help you plan for the future

Generous paid time off, 11 paid holidays, plus personal days to make sure you have time to recharge

Opportunities for hybrid or remote work to give you the flexibility you need

Technology reimbursement to help cover costs for the tech you need to do your job from home

Free daily lunches when you're at our HQ office, plus monthly events to connect with your team

Great builders don’t just manage projects - they run successful businesses. As the leading residential construction management platform, we give contractors the power to control their financials, schedules, team workflows and client relationships - all in one system. With nearly two decades of industry expertise, Buildertrend helps builders work smarter, scale faster and stay ahead of the competition. Our goal is to create a culture where everyone can make an impact on our customers, communities, and each other. Buildertrend Solutions, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, including natural or protective hairstyle, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy and pregnancy-related conditions, childbirth, breastfeeding, sexual orientation, gender identity, gender expression, sexual orientation, reproductive decision-making), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company\'s personnel representative if you need assistance completing this application or to otherwise participate in the application process.