Phlebotomist - hospital laboratory

Phlebotomist

This Phlebotomist role focuses on performing high‑quality specimen collection while supporting smooth laboratory workflow in a fast‑paced patient service center. You will collect, process, and prepare specimens according to established procedures, ensure accurate documentation, and provide courteous, professional service to patients ranging from pediatric to geriatric. The position also involves troubleshooting, assisting with training, and recommending workflow improvements to support efficient and safe operations.

Perform venipuncture and capillary blood draws using straight needles and butterfly needles in accordance with established procedures.

Clearly and courteously explain the blood draw and other specimen collection processes (such as urine or fecal collection) to patients to ensure understanding and comfort.

Collect and store specimens according to established protocols, including correct use of collection containers and tubes.

Match laboratory requisition forms or computer‑generated labels to specimen tubes to ensure accurate patient and test identification.

Check all test requisitions or computer labels against the script or order to ensure 100% accuracy before processing.

Record maintenance data and perform decontamination tasks as required to support a clean and safe work area.

Answer telephone calls in a professional manner and read or relay laboratory results to satisfy inquiries within scope of role and policy.

Understand and comply with OSHA and DEP regulations and all applicable safety and compliance policies.

Assist with troubleshooting routine issues in specimen collection and processing and elevate concerns as needed.

Support training of new or less experienced staff by demonstrating proper phlebotomy and specimen handling techniques.

Make recommendations to improve workflow and efficiency within the patient service center and laboratory processes.

Provide high‑quality customer service to patients and clinical staff in a fast‑paced environment, including working with pediatric through geriatric populations.

Demonstrated proficiency in phlebotomy, including performing blood draws using straight needles and butterfly needles.

Experience performing blood draws, labeling specimens, centrifuging specimens, and preparing samples for testing.

Strong attention to detail in matching laboratory requisitions or computer labels to specimen tubes and verifying orders for accuracy.

Proficiency with Microsoft Office Suite.

Customer service skills with the ability to interact professionally with patients from pediatric to geriatric age groups.

Ability to work effectively in a fast‑paced lab or hospital setting.

Minimum of 2 years of experience as a phlebotomist or in a similar clinical laboratory role.

High School Diploma or GED.

Phlebotomy certification for the state of employment, where required.

Experience working in a patient service center or similar outpatient lab environment.

Comfort working with diverse patient populations, including pediatric, adult, and geriatric patients.

Familiarity with medical terminology and CPT‑related information in a laboratory context.

Strong communication skills to explain procedures clearly and courteously to patients and to handle telephone inquiries.

Ability to contribute to training efforts by demonstrating proper techniques to colleagues.

This is a Contract to Hire position based out of Charlotte, NC.

If eligible, the benefits for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Employee Assistance Program

Application Deadline

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io.