Medical Receptionist/Front Desk Healthcare

Full Time Care Coordinator

Redbud Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Care Coordinator to join our Bixby team!

At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. Health, Dental, and Vision Insurance

• Family Building and Parental Leave Benefits
• Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
• many of our front desk team members have advanced into clinic management, operations, and leadership roles
• you'll have access to leadership and a built-in buddy system across clinic locations

Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls

Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps

Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed

Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

High School Diploma or GED

Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting preferred but not required.

Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets

A calm, patient-centered approach with strong attention to detail and a willingness to help the team

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at View email address on click.appcast.io Health