Senior Technology Architect - Remote

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. We use Artificial Intelligence (AI) to help make our hiring process efficient. Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team.

This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team.

This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape. This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call out one way door decisions when defining architectures.

As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence.

From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. Architect and prototype scalable, high-performance solutions using modern technologies.

Experiment and iterate on new product ideas, leveraging AI, machine learning, and emerging tech.

Mentor a group of software development engineers across US and India

15+ years in architecture or principal engineering roles within innovative, fast-paced environments.

• Applied fraud detection and governance framework experience.
• Familiarity with AI, machine learning, and LLMs with experience deploying models or AI-driven projects.
• Demonstrated success designing large-scale, high-performance architectures across AWS & Azure
• Proficiency in multiple programming languages (e.g., JavaScript, Python, Java, Go).
• Experience with both front-end (React, Angular) and back-end (Node.js, Spring, SpringBoot) development.
• Deep understanding of database technologies (SQL and NoSQL) and their tradeoffs.

Experience contributing to open source or tech innovation communities.

Exposure to distributed systems and high-reliability platforms.

Knowledge of risk management best practices in experimental projects.

Experience working with global teams and remote-first environments.

Entrepreneurial mindset with a passion for emerging technologies.

Advanced problem-solving skills with ability to anticipate technology trends.

Background in engineering and technical architecture roles.

This role will be remote and based in the United States.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Application deadline information

Applications for this role are intended to be accepted until October 30th, 2026 but may change based on business needs.

Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

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. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.